🙋 Help center
Answers to common questions – and if anything's unclear, we're on WhatsApp.
Common questions
›How do I get started?
1. Add your services (price and duration) under "Services". 2. Set your "Opening hours". 3. Copy your booking link from the "Overview" page and share it with your clients.
›Where is my booking link and where should I put it?
The link is on the "Overview" page of your dashboard, with a copy button. Put it in your Instagram bio, WhatsApp status and messages, Facebook and Google Business ("booking link").
›Do clients get a reminder before the appointment?
Yes. An automatic email reminder is sent. You can also send a WhatsApp or SMS reminder from your own phone in one tap on the reminders screen – free.
›How do I add staff?
Under "Staff", add each team member and choose which services they provide. Clients can then choose who to book with.
›How does my business show up in Lumi search?
Every business is listed automatically in Lumi's business search. To be found by clients nearby, fill in your address and city under "My page".
›How do I get more Google reviews?
Paste your Google review link under "My page". After the appointment clients are asked to rate you, and invited to leave a Google review too.
›Can I install Lumi as an app on my phone?
Yes. Android (Chrome): menu ⋮ → "Add to Home screen". iPhone (Safari): Share button → "Add to Home Screen".
›How much does it cost?
During launch everything is free – all features open, no limits, no credit card.